Privacy Policy

At Thravos, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of personal information we collect, how we use this information and your rights and choices regarding your personal information. Please read this Privacy Policy carefully.

This privacy policy (“Privacy Policy”) describes how Thravos, Inc (“Thravos,” “we,” “us,” or “our”) collects, uses, and shares information about you through our website, mobile application, and other related platforms and services (collectively, the “platform”). We understand the importance of your privacy and are committed to protecting the personal information you share with us.

Information We Collect

We collect information from you when you create an account on our platform, engage in our sports activities, and purchase digital collectibles or other products from our platform. The types of information we collect include:

• Personal information, such as your name, email address, postal address, telephone number, and other contact information.
• Financial information, such as your payment method, payment card information, and other information related to your financial transactions.
• Avatar information, such as the information related to your avatar partner, including its appearance, customisation, and performance.
• Usage information, such as information about your use of the platform, including the date and time of access, pages viewed, and other similar information.
• Location information, such as information about your location, including your device’s GPS data, IP address, and other similar information.
• Device information, such as information about the device you use to access the platform, including the device type, operating system, and browser type.

How We Use Information

We use the information we collect to provide, maintain, improve our platform and services, and communicate with you. Some specific uses of the information we collect include:

• Providing our platform and services to you, including the ability to engage in sports competition activities and purchase digital collectibles and other products.
• Customizing the content and advertisements we show you based on your preferences and interests.
• Communicating with you about your account and our platform, including sending you account-related notifications and updates.
• Improving our platform and services based on user feedback and usage data.
• Enforcing our Terms of Use and preventing prohibited or illegal activities.
• To personalize your experience on the platform.

Sharing of Information

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information with third-party service providers who help us provide, maintain, and improve our platform and services or as required by law. These third-party service providers are bound by contractual obligations to keep your personal information confidential and secure and to use it only for the purposes for which we share it with them.

We may share your personal information as follows:

• With our affiliates for the purposes described in this Privacy Policy.
• With service providers, such as payment processors, to assist us in providing the platform and related services.
• With law enforcement agencies, courts, or other governmental authorities, as required by law or to respond to legal processes.
• In connection with a merger, acquisition, or sale of all or a portion of our business.

SMS Messaging Service Terms and Conditions

Thravos, Inc DBA Thravos, Respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.

• Data Collection: We will collect your name, E mail address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for sending Account Notifications, Customer Care, Delivery Notifications and Marketing types of messages.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information if you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Thravos, Inc DBA Thravos at (305) 428-9026 or admin@thravos.io for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to admin@thravos.io or (305) 428-9026. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Thravos, Inc DBA Thravos will not sell, rent, or share the collected mobile numbers.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Thravos, Inc DBA Thravos, from regarding account notifications, customer care, delivery notifications and marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP or CANCEL to unsubscribe at any time or HELP for assistance. You can also contact us at (305) 428-9026. Mobile opt-in information is never shared with third parties.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of the platform. A cookie is a small data file that is stored on your device when you access the platform. We use cookies and other tracking technologies to personalize your experience, to understand how you use the platform, and to improve the platform. You can control the use of cookies and other tracking technologies through your device or browser settings.

Data Retention and Deletion

We will retain your personal information for as long as necessary to provide the platform and related services and to comply with applicable laws and regulations. You may request that we delete your personal information at any time by contacting us at admin@Thravos.com.

Security Measures

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measures can be 100% effective, and we cannot guarantee the security of your personal information. You are responsible for maintaining the confidentiality of your account information, including your password, and for limiting access to your device and browser.

Your Rights and Choices

You have the right to access, modify, and delete your personal information and to control how we use your information. You can do this through the settings in your account or by contacting us at info@Thravos.com. You also have the right to withdraw your consent to our use of your personal information or to request that we delete your personal information. However, please note that if you withdraw your consent or request the deletion of your personal information, you may no longer be able to use our platform and services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. If we make material changes to this Privacy Policy, we will notify you by posting the updated Privacy Policy on our platform and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights and choices regarding your personal information, please contact us at admin@thravos.io.